Shipping Info
U.K
£10.00 - RMSD next day by 1pm
International
£15.00 - tracked & signed
All orders are shipped on a MONDAY ONLY - If it falls on a bank holiday your order will be shipped the following week.
U.S.A
Please be aware that I can ONLY ship to the United States if you have a PPQ 526 Plant Pest Permit
and I would need an emailed copy of your permit BEFORE you place an order via email.
Even with a permit, certain species may not be allowed, depending on individual permit restrictions.
All of our snails are sent out to you by the fastest, most affordable delivery method possible.
I am NOT responsible for your snails being delayed in transit, I do NOT work for the postal service
& I have NO control over postage delays, but all of our snails are sent well packaged with a food supply
so try not to worry if they are delayed.
I am NOT responsible for your snails being delayed in transit, I do NOT work for the postal service
& I have NO control over postage delays, but all of our snails are sent well packaged with a food supply
so try not to worry if they are delayed.
Our Packing Method
1 - Find a suitable size plastic tub with air holes & half fill the tub with slightly damp moss.
2 - Place some food for the snails on top of the moss & place the snails in the middle.
3 - Carefully lay some more damp moss on top of the snails.
4 - Put the lid on & sellotape it to secure.
5 - Pad out a good size cardboard box with newspaper & put the snail tub in the middle.
6 - Add a heatpack if posting out in cold weather & pad out the top of the box before closing & taping.
* Each species is separately packed in its own tub & clearly labelled.
* For travelling food we usually use a small peeling of Sweet Potato...
this has a good travel life & will not usually go rotten during long distance journeys.
* When your snails are safely delivered to you
they will appreciate a nice lukewarm bath & a drink before putting them in their new home.
Refunds - Please Read:
Sending any live animal is a risk that you, as the buyer, are prepared to take... I do my best to ensure they are packaged as securely as possible to make sure that they arrive as alive & healthy as they were when they left here.
I will NOT refund shipping costs.
I will refund snails dead on arrival ONLY with photographic proof & ONLY if notified within 24hrs of delivery
- ALL snail parcels are tracked & I am aware of when they arrive with you.
If more than 1 snail dies during transit, please send me a clear photo with them all together
- separate photos of individual snails are NOT acceptable.
